Rock IT

IT Support Plans

We have plans to suit your business

Core Plan

For the self-sufficient business that needs occasional support

Our Core Plan is aimed at the next generation of businesses coming through who consume almost everything from the Cloud.

If you want the peace of mind of having a high quality IT Support company you can call, who knows your business  – without having to pay a monthly fee for features you might not use, then this is the plan for your business.

Plans starting from $9.50 per computer, per month which enables your business to call our service desk. You can then add-on what you like, from email & security services through to support bundles – all under your control.

You still get a Service Level Agreement (SLA) and access to all of our expertise, but you forego some of the trimmings of our VIP plan such as a dedicated Account Manager and enhanced SLA targets.

VIP Plan

Our ultimate plan for the business that wants a close relationship and strategic guidance

Our VIP Plan is designed for businesses with complex requirements – be it technical or strategic requirements.

You will get an enhanced SLA which includes tighter targets, a dedicated Account Manager and proactive management services.

Core Plan

  • Best for businesses requiring occasional support
  • Low monthly-fee with all services provided as add-ons

VIP Plan

  • Best for businesses looking to fully outsource their IT support function
  • Monthly fee includes complete support for users and server environment