Phone: (03) 9415 6320

Rock IT

Desktop and Server Management

24/7 Helpdesk support for small to medium sized businesses

Desktop and Server Management

Your own IT Department

Our Helpdesk handles system maintenance for your desktops/laptops and servers on a 24/7 basis and integrates seamlessly into your business.

Simply pick up the phone or shoot us an email and our team of skilled engineers will help you out.

Want more than reactive service?

Our preventative maintenance services help keep your hardware and servers running at peak performance.

All of our packages include:
• Maintenance services including patching, spyware, antivirus and preventive tasks.
• Monitoring, alerting and escalation including 24/7 or after business hours.

You can extend the service to include:

Preventive maintenance for desktops & laptops:
• patch management
• antivirus/antispyware
• preventative maintenance
• asset/inventory reporting

Preventive maintenance for servers:
• 24/7 monitoring
• patch management
• antivirus/antispyware
• preventive maintenance
• server administration
• troubleshoot and fix, move/add/change on users/groups