We walk the IT walk. We don’t talk the IT talk

When you hire experts to help out with the IT side of your business, you want people who know the technology inside out. At Rock IT we don’t just employ brilliant IT people; we employ brilliant IT people who know how to speak about IT in terms everyone can understand.


NIK DEVIDASManaging Director
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Nik’s sole focus is ensuring that we deliver on our promise to talk to our customers without the techno-jargon. He understands that to our customers, technology is just a ‘black-box’ that has to work – and importantly, it has to work to their advantage. His speciality is simplifying the complex and quickly establishes how to get things done.

Nik started his first business whilst still at university, before co-founding Rock IT with Lucas in 2003. He was honoured in the 6th Annual MSPmentor 250 which identifies the world’s leading Managed Services Provider (MSP) executives, entrepreneurs and experts. He is also an industry mentor at RMIT with the [email protected] Program which supports women entering the traditionally male-orientated industries such as Engineering & Information Technology.

When Nik isn’t running around after his three kids, you will probably find him out running or cycling somewhere, playing cricket or supporting his beloved, long suffering Hawthorn Hawks. He’s also the President of the Parkside Junior Football Club in Alphington, and the co-host of The Do Landers Podast https://thedolanders.com/

LUCAS HOFMANNOperations Director
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Lucas has 20 years’ experience in the technology sector. A founding partner of Rock IT, he has successfully navigated the company’s technical operations through the past decade: a time of significant change and disruption across the IT industry.

Lucas has a proven track record delivering large scale projects in a broad range of corporate sectors, with a particular focus on cloud and hybrid solutions. With extensive experience in all aspects of service delivery, pre-sales, design, project and team management, Lucas consistently demonstrates an ability to engage with clients at a senior and strategic level, helping align technology with business to provide immediate value and long term return.

Away from the office, Lucas enjoys playing guitar, watching live music and spending time with his family. Against doctors’ advice, he continues to chase an elusive Monday night basketball premiership.

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Lasitha or Las as most of us call him, has over 15 years of national and global experience in serving a variety of senior management roles across various industries.

As our General Manager, Lasitha works with a wide variety of businesses across a range of industries. His experience with company owners and senior executives to understand their businesses strategy helps these organisations align technology appropriately in order to take them to the next level.

Outside of flexing his brain muscle at work he is a self-confessed gym junky and

OLIVIA KENNEDYOperations Manager
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Olivia is Rock IT’s Operations Manager who helps both our Operations and Sales teams deliver great outcomes for our clients. She comes with over 15 years of experience in IT, with previous roles covering IT support, system analyst and operations management.

She enjoys supporting clients and matching their IT needs and requirements with the right IT solutions. More than anything, she wants to ensure that our customers are not calling us about repeat issues (or really any issues at all!).

When she’s not helping Rock IT kick goals, she enjoys sitting back under the verandah at home, watching her children play in the yard.

PETRINA CROCKERFinancial Controller
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Petrina is the world’s most unlikely person to work for an IT services provider (so she says, but she has a robotic vacuum cleaner). However, in the role of Financial Controller she can combine her financial and communication skills whilst assisting the Rock team, clients and suppliers.

Petrina loves the energetic, smart and collaborative environment of Rock and in her spare time juggles her family, much loved garden and two crazy long haired cats… and the robot vacuum.

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George has been part of the Rock IT family since 2010, during which he has faced many great challenges. And it’s all the reason why he enjoys coming to work every day with new expectations.

As a senior member of the Rock IT Service desk, George has built great relationships with customers, always ready to lend a helping hand with their IT needs and issues. George is passionate about process improvement, something that he has brought across from his previous work in a manufacturing plant as a project engineer. Having now stepped into a new role at Rock IT, managing small projects, George’s focus is to apply his skills in process improvement to execute projects in an efficient manner, with minimal effort.

George is a father of three young girls who always keep him on his feet when he’s not in the office. Being at home he faces other challenges and is finding on occasions that it’s easier to deal with IT issues! George has a love for traditional Greek dancing and has been taking on lessons during the past year and yes, has even performed live in front of a big crowd in a traditional Greek costume! George’s other hobby is his lifetime love of Byzantine music and every Sunday morning looks forward to exercising his vocals at his local Greek church.

SUMIT BHUTANISenior Systems Administrator
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Sumit is a highly experienced technical individual, who has a passion for creating better outcomes for Rock IT’s clients. He is our most experienced Systems Administrator and one of our final escalation points.

When not working, Sumit is a doting Dad to his two children and loves spending time exploring Victoria with them. He has a love of music, sport and a wide variety a cuisine!

ADRIAN WONGSenior Systems Administrator
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Adrian is one of our final escalation points within the business, bringing over a decade of experience to his position as Senior Systems Administrator.
SHARIK GHANCHIDesktop Support - Level 1
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Sharik has a Masters in Information Technology with a Major in IT Services.

Sharik has a passion for helping and supporting customers with their IT, be that systems, network or communications systems.

Outside of work, Sharik loves the Indian Cricket team and the Essendon Football Club. He loves to get away to the Grampians whenever he can and has plans to get to Uluru soon.

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Catherine or Cath as she is sometimes called, has over 20 yrs experience in Sales & Sales Support in Telecommunications & various industries.

She loves helping clients to choose the best option, specialising in catering to individual/company need.

As our Sales Associate Cath has experience working with a wide variety of businesses across many different industries.
Her role is primarily supporting the Sales Manager achieve best solutions for our Rock IT customers.

While not working Cath likes morning walks, reading a good book and enjoying quality time with her family.
She enjoys singing, frequently participating in worship in her local Church and has just started learning to play the guitar.

GELO SANTOSCustomer Service Expert
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Gelo is our Customer Service expert, she is a well-rounded professional with skills in project management, marketing communication, desktop support and customer service.

She handles Office365, Active directory, SQL and basic desktop troubleshooting. Having been appointed to various positions, ranging from managerial, training to front of house roles, she is truly aware of the whole customer service system.

Gelo loves to experience life through travelling. She is fun loving individual who draws her inspiration from meeting new challenges and individuals.

CAITLIN DEVIDASMarketing Manager
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Caitlin oversees the marketing and creative strategy for the team. With over a decade of diverse strategic, creative and management experience she enjoys being inspired by clever ideas from the Rock IT team and helps to execute these ideas to our clients, new and old.

When she’s not busy asking questions about technical IT acronyms, you’ll find her enjoying time with her children, avidly exercising with a HIIT workout at her own Gym: Hustle & Thrive or drinking coffee or champagne.

LYN BERNALClient Support Officer
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Lyn is our happy, smiley Client Support Officer who is always reminding us of how funny she is. “I love music but music hates me. I’m reminded of that whenever I try to sing.”

Whilst she’s not helping solve client issues, she’s eating… and taking pictures of her food. An expert cook, she will cook anything she can get her hands on. She frequents her local markets to prepare food for her family and friends.

LBLead Software Engineer
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Rarely spotted sitting upright, LB brings a wealth of experience to Rock IT’s software division: Rock Labs… more coming (apparently).
EDWIN LIFront-End Software Developer
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Edwin is tasked with making all of our digital assets look pretty… like this website! Nice one Edwin. He also works in the somewhat secretive Rock Labs division of Rock IT. More to come on that…