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Latest Windows 10 update wipes user data; highlights lack of backups

Latest Windows 10 update wipes user data; highlights lack of backups

Such is the state of computing these days, software providers are continually releasing security and bug patches. Microsoft has what’s known as “Patch Tuesday”, which is a monthly release of security and bug fixes.

The quality of these updates is often questionable as well, with the latest October 2018 (1809) release leaving some users reporting permanent loss of data.

Microsoft says:

“We have paused the rollout of the Windows 10 October 2018 Update (version 1809) for all users as we investigate isolated reports of users missing some files after updating.”

Which is a little different to what users are reporting:

“Windows 1809 update wiped my documents. So after updating, I discovered that my documents, pictures, music, videos are gone. Wtf?”

You can check out a few more user reports here.

What’s the real rub here?

If you’ve ever looked at the Ts&Cs when running an update you’ll notice these words: “Take a backup”, yet the users complaining (and some try and make a compelling case) have failed to do so. The argument is that the updates should not have touched non-system drives therefore avoiding touching key/critical data… yet if it was truly important data why was it not being backed up?

But wait

Microsoft knew about the potential for data loss for months!

And even if you had a backup, it’s a fairly painful exercise to have to restore your data again – especially when you did something that Microsoft recommended you to do.

What can you do?

  1. Always maintain a backup of your data. If you use a product like Dropbox or Google Drive, make sure it’s picking up your Documents and Desktop folders to avoid disappointment later
  2. Check your backups are current before doing a system update.